Thanks for sharing, we actually do this at our office as well and when my office manager first started with me my hyg. dept was producing an average of 700 a day with 8 patients, they have doubled that with the same amount of patients. by setting goals that I did not have before. She brought to our office a similar spreadsheet format that breaks it down even more. Then I was able to see where we were lacking and have since made plenty of positive changes that have improved both production and collections. This year we are on target to have the best year ever. Looking at the numbers is the most important the stats say it all.